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Jean:
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"Good morning, Sara! It's our scheduled call time - but, is it good timing for you, today?"
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Sara:
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"Oh, yes! You'd said you had updates on my web site changes?"
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Jean:
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"Yes, I had a nice talk with your web designer. I found out the reason he wasn't
responding. He was in the last "push" of a big training program he was doing. He was
swamped with the end coursework and accumulated a backlog of requests from all his
clients. But, good news - now he's done and has this certification he wanted - and
he's back on track. He's great - I just let him know that you're very eager to get
the changes made. No worries - he promised them within 24 hours. And he apologized."
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Sara:
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"Oh, good, I was wondering… He's usually so quick. And about my rescheduling my teleclass …?"
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Jean:
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"Yes, I spoke with each of the 11 people scheduled for your 3-sessions starting on the
15th. It was nice! When I explained that you had to have oral surgery and wanted to
move the 3 weeks out one week, they were all able to reschedule. Except one - she wouldn't
be able to attend the 3rd class. I told her I'd look into recording it for her to listen to,
later. She was fine with that. You were so right about calling each of them personally and
not sending an email. That was the way to go."
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Sara:
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"That's great."
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Jean:
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"I talked to the event/conference folks at the Embassy Suites for the annual meeting of
ICCA. The microphone will be roving - not stationery at the podium."
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Sara:
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"The whole energy is different when I can move around. And my proofs of my new publicity shot arrived!"
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Jean:
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"So, are you gorgeous?" (laughter)
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Sara:
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"But of course! Oh, I finally thought of something I want to do to thank those three
women at the San Diego conference center office. I just sent you an email with a link
to a neat gift site - if you could order three of those "Organize Queen" bags - and have
them sent to their office, it would be great."
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Jean:
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"Sure, will do. Let's see… I emailed you with names and testimonials for a new CPA,
since John's retiring. All of them were highly recommended by my rolodex of folks."
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Sara:
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"Yes, got it. What a relief. I'll look into it."
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Jean:
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"Oh, yes, I got a reminder prompt that it's time to renew one of your domain names. Do you
want to renew "stayawake.com" or let it go? What do you think?"
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Sara:
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"Will you email me a reminder to think about that?"
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Jean:
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"Sure. That's all I have… Except for a dumb joke…"
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Sara:
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"Of course, the joke!"
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Jean:
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"Ok. Did you hear about the guy - where the whole left side of his body fell off?"
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Sara:
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"Why, no…"
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Jean:
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"He's all right, now…."
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Jean & Sara laugh
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Sara:
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"Good joke. Now I gotta run."
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Jean:
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"Talk to you next week! Bye."
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