What a fun web site this is - you can learn about lots of things, just click the category of your choice. Here are a few I found...

"How Mardi Grad Works" - roots and traditions of Mardi Gras.
"How Your Immune System Works" - it is designed to defend you.
"How Sewing Machines Work."

Lillian Glass, Ph.D., has an excellent book offering various techniques on how to deal with the inevitable toxic people in your life. In her book Toxic People, she explains many techniques, among them The Humor Technique, The Mirror Technique, etc.

I thought I'd offer you some of her suggested comeback lines when someone has been nasty. She advises memorizing them in advance to "be ready".

"The last time I met you was in a nightmare."
"I don't know what makes you tick, but I hope it's a time bomb."
"I don't know what I'd do without you, but I'd rather."
"I can't remember your name, but your nasty manners are familiar."

Are you laughing?

Hope so!

You've gotten them, I know... The voice mails where the speaker says her or his name and number so fast that you have to replay and replay and replay to try to "guesstimate" what they said?

Or do you just delete it, exasperated?

Even if it feels abnormally slow, be sure to say your full name s-l-o-w-l-y on a voice mail - and your phone number even MORE s-l-o-w-l-y .

Distinctly convey these two vital pieces of information, marketing experts advise. For a new acquaintance, it is wise to also spell your last name.

Maximize the power of your voice mails - be remembered.

I've gotten some requests asking for the link, again, to listen to my radio interview about what it is to be a Virtual Assistant. Here it is again - the link to my site so you can listen to a few minute interview.

Thanks, everyone, for your warm feedback about this interview. It's a pleasure to spread the word about what I do - help successful people who are too busy.